Privacy Policy

Last Updated: April 19, 2026

Introduction

Maximize Media LLC ("Maximize Media," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website at maximize.media (the "Site"), use our client portal, or otherwise interact with our services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in the following ways:

Information you provide directly. When you fill out a contact form, subscribe to our newsletter, comment on our blog, request a quote, or communicate with us, you may provide us with your name, email address, phone number, company name, project details, and any other information you choose to share.

Client portal account information. If you are a client of Maximize Media and use our client portal ("Maximize OS"), we collect your account login credentials, profile information, project-related communications, files you upload, invoicing and payment information, and activity within the portal.

Automatically collected information. When you visit our Site, we automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring website, pages you view, time spent on pages, and general location derived from your IP address.

Cookies and similar technologies. We use cookies, web beacons, and similar technologies to operate our Site, remember your preferences, analyze traffic, and support marketing efforts. You can control cookies through your browser settings.

Marketing and advertising data. We use services such as Google Analytics, Google Ads, and Meta (Facebook) advertising pixels to understand how visitors use our Site and to deliver relevant ads. These tools may collect information about your interactions with our Site and across other websites.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services, including operating the client portal

  • Respond to inquiries, fulfill requests, and communicate with you about projects

  • Send newsletters, marketing communications, and updates (you can opt out at any time)

  • Process payments and manage invoices

  • Analyze Site usage and improve user experience

  • Deliver and measure advertising campaigns

  • Comply with legal obligations and enforce our agreements

  • Detect, prevent, and address technical issues or fraud

How We Share Your Information

We do not sell your personal information. We share information in limited circumstances:

With service providers. We work with trusted third-party vendors who help us operate our business, such as hosting providers, analytics services, email marketing platforms, payment processors, accounting software, and project management tools. These providers only access your information as needed to perform their services and are contractually required to protect it.

For legal reasons. We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect our rights, the safety of our users, or the public.

In connection with a business transaction. If Maximize Media is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

With your consent. We may share information in other ways with your explicit consent.

Third-Party Services We Use

Our Services rely on third-party tools that process data on our behalf, including but not limited to:

  • Google (Analytics, Workspace, Ads)

  • Meta (Facebook/Instagram advertising)

  • Stripe (payment processing)

  • Intuit QuickBooks (accounting and invoicing)

  • Slack (team communication)

  • Supabase (database hosting)

  • Vercel (application hosting)

  • Anthropic (AI-assisted features in our client portal)

Each of these providers has its own privacy policy governing how they handle information.

Data Security

We take reasonable steps to protect your information using industry-standard security measures, including encryption in transit (TLS/HTTPS) and at rest, access controls, and regular security reviews. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Access. Request a copy of the information we have about you.

  • Correction. Ask us to update or correct inaccurate information.

  • Deletion. Request that we delete your personal information.

  • Opt-out of marketing. Unsubscribe from marketing emails using the link in any email.

  • Cookie controls. Manage cookies through your browser settings.

To exercise any of these rights, contact us at the email address below.

Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

International Users

Maximize Media is based in the United States. If you access our Services from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated through our Site or by email.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Maximize Media LLC Ann Arbor, Michigan, United States Email: ryan@maximizehq.com Website: https://maximize.media